Ferguson Neudorf AP and AR issues

When generating Aged Payables Report, tick or include vendors / transactions on hold.

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• Sage Portal Issues (also applies for Web Deployment)

  Check If the following services are running:  Sage 300 ERP Tomcat Sage .Net Remoting Services. Go to Database Setup for Sage 300 and re-configure the Portal Open Portal in Internet Explorer. Press F12 and Select Emulation Tab. Select Document view ...

• Control Can't Create:

  Cause: DPI Settings for the Windows screen on that user's Windows account is set too high. Solution: Control Panel => Display Settings and then change the DPI back to Default/Recommended.

• DB Link Issue - Not able to add Records in Policies

  When the Exchange Wizard setup window appears instead of being able to add a new record to a Policy Type follow these instructions: Click the APPLY button Click the "+" button again under the Policy If asked about what fields to erase when finished ...

• "An error has occurred" via Sage CRM Mobile App

  1. For making the web URL visible on mobile devices<br/><br/> => Go to <CRM Insatllation drive>\CRM\tomcat\conf\ <br/> => Open server.xml<br/> => Add address="0.0.0.0" to Connector string e.g. <Connector port="8080" protocol="HTTP/1.1" ...

• Apache Tomcat troubleshooting

  Restart IIS, After a minute try starting tomcat for CRM.