Then this is due to tomcat having problem recognizing external host name (crm.ADSS.com) and still using just the internal server name ( ie ADSSSERVER) Following this KB article will quickly resolve this issue : Modify the host file : ...
If the web screens were installed already, try repairing Sage webscreens through the Sage 300 2017 installer file. Restart IIS and check the URL if it points to the correct address. If this fix does not work, Try restarting the server and try ...