Emails not actually sending via Sage CRM but showing as sent in Communications

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• "An error has occurred" via Sage CRM Mobile App

  1. For making the web URL visible on mobile devices<br/><br/> => Go to <CRM Insatllation drive>\CRM\tomcat\conf\ <br/> => Open server.xml<br/> => Add address="0.0.0.0" to Connector string e.g. <Connector port="8080" protocol="HTTP/1.1" ...

• Troubleshooting Sage CRM Dashboards failing to load

  Then this is due to tomcat having problem recognizing external host name (crm.ADSS.com) and still using just the internal server name ( ie ADSSSERVER)             Following this KB article will quickly resolve this issue :  Modify the host file :  ...

• CRM USER LOCKED OUT

  Login as Admin and go to the User. Find and press Unlock User button on the right hand side of the screen. OR Login to SQL Server Management studio - CRM database -User table - Edit Column USER_AccountLockedOut column to NULL.

• Sage CRM Mobile error when adding note

  Error related to CRM Mobile App when adding a Note or trying to Sync data back to the server. Download Error The current operation couldn't be completed. (NSURLErrorDomain error - 1012).  Cause: Certain CRM views were not properly installed for the ...

• CRM freezes when updating Company record linked to Sage 300

  The issue was due to the "NET://" was not at the beginning of the location field within the Sage 300 Company Setup so once that was applied it fixed the issue with syncing from CRM to Sage 300.