Sage CRM Mobile error when adding note

Sage CRM Mobile error when adding note

Error related to CRM Mobile App when adding a Note or trying to Sync data back to the server.

Download Error

The current operation couldn't be completed.

(NSURLErrorDomain error - 1012). 


Cause:

Certain CRM views were not properly installed for the iPhone & Android App


Resolution:

  1. Open SQL Server Management Studio
  2. Backup the CRM database
  3. Run:
    ALTER TABLE Notes ALTER COLUMN Note_Note nvarchar(max)
    GO
    UPDATE Notes SET Note_Note = Note_Note
    GO
    DBCC DBREINDEX (Notes)
    GO
  4. Do an IIS Reset.

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